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Our customers recommend it   4.6/5  sur 183 avis
Our customers recommend it4.6/5 on 183 reviews
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The reviews
of our customers

100% genuine reviews
Satisfaction
Index
92 %
From Annette, the 22/08/2025
Alone - 60-69 years - Date of stay : 21/08/2025

Hotel much better than expected. maybe a machine to dispense drinks and food would be a good idea as I arrived at 22.30 and was told the Restaurant was closed and there were no other refreshments available. Overall a good experience and I will stay again if in the area.


Hotelier's responseHotelier's response :

Bonjour,

Merci pour votre retour ! Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Pour information, notre bar reste ouvert jusqu’à 1h du matin, ce qui permet de se rafraîchir même lors d’arrivées tardives.

Au plaisir de vous accueillir à nouveau !

Rachel
La réception
02.99.68.76.76

80 %
From LESNE, the 15/07/2025
couple - 30-39 years - Date of stay : 14/07/2025

We enjoyed our stay.


Hotelier's responseHotelier's response :

Bonjour,
Merci pour votre retour, nous sommes ravis que vous ayez apprécié votre séjour !

Au plaisir de vous accueillir de nouveau prochainement.

Rachel
La réception
02.99.68.76.76

100 %
the 09/07/2025
Alone - 20-29 years - Date of stay : 08/07/2025

....................


Hotelier's responseHotelier's response :

Bonjour,

Merci pour votre retour.

N'hésitez pas à nous faire part de vos impressions plus détaillées lors d’un prochain passage !

Hugues
La réception
02.99.68.76.76

100 %
the 09/07/2025
Business - 40-49 years - Date of stay : 08/07/2025

Good, bien, convenable


Hotelier's responseHotelier's response :

Bonjour,

Merci pour votre message !

Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes.

À bientôt !

Hugues
La réception
02.99.68.76.76

100 %
the 16/05/2025
Alone - 60-69 years - Date of stay : 12/05/2025

Was welcomed by friendly and professional personnel, made stay relaxed and pleasant. The only big issue was that I could not connect to wifi which made my professional communication a problem


Hotelier's responseHotelier's response :

Bonjour,

Merci pour votre retour et vos compliments sur notre équipe – nous sommes ravis que votre séjour ait été globalement agréable et détendu.

Nous sommes désolés pour le problème de connexion au Wi-Fi. Nous comprenons à quel point cela peut être gênant, notamment lors d’un déplacement professionnel. N’hésitez surtout pas à venir à la réception si vous rencontrez la moindre difficulté : nous sommes toujours disponibles pour vous aider ou trouver une solution rapide.

Au plaisir de vous accueillir de nouveau dans de meilleures conditions

Rachel
La réception
02.99.68.76.76

80 %
the 14/04/2025
Business - 30-39 years - Date of stay : 11/04/2025

Great! Easy to book, well received, bed confortable


Hotelier's responseHotelier's response :

Hello,

Thank you very much for your review.

We are happy to hear that everything went well and that you enjoyed your stay, especially the comfort of the bed.

We hope to welcome you back soon!

Hugues
the reception
02.99.68.76.76

100 %
the 23/10/2024
Alone - 50-59 years - Date of stay : 21/10/2024

The room and hotel were both fine, however I was annoyed that I paid a lot more than was advertised online. If you offer the rooms cheaper online then the hotel computer should offer it too. I paid 40 euros more than I should have done but the receptionist just shrugged his shoulders and couldn’t care less. It annoyed me so much I shall not return. I will stay in another hotel nearby.


Hotelier's responseHotelier's response :

Bonjour,

Merci pour ce retour suite à votre séjour dans notre établissement.
En effet nous avons plusieurs tarifs de disponible sur notre site internet. Vous aviez sélectionné un tarif annulable sans frais jusqu'à 18h le jour de l'arrivée.
Or notre tarif le plus bas n'était pas sous la même condition, nous ne pouvions donc pas changer les tarifs de votre réservation.

a bientôt !

Rachel
La réception
02.99.68.76.76

100 %
the 17/06/2024
couple - 60-69 years - Date of stay : 12/06/2024

We found our hotel room to be basic and dated, it felt that the hotel had not been refurbished for some years


Hotelier's responseHotelier's response :

Hello,

Thank you for sharing your feedback.

We regret to hear that the room did not meet your expectations and appeared outdated. We value your comments and will consider them as we plan future renovations to improve our facilities.

We hope to have the opportunity to welcome you back and provide a more satisfying experience.

Best regards,

Rachel
La réception
02.99.68.76.76

80 %
the 08/05/2024
couple - 60-69 years - Date of stay : 06/05/2024

Would recommend to anyone needing accommodation in your area


Hotelier's responseHotelier's response :

Hello,

We're thrilled to hear that you found your stay with us very comfortable!
Thank you so much for your recommendation, it means a lot to us.


We hope to have the pleasure of hosting you again in the future!

Rachel
La Réception
02.99.68.76.76

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.